Frequently Asked Questions

Platform Architecture & Setup

Everything you need to know about migrating your optical clinic to the Philippines' most advanced management ecosystem.

Optometry Software & Architecture

Unlike generic medical systems, SpecsFlow is a dedicated optometry practice management software. We combine a deeply clinical cloud-based optometry EMR with a high-speed optical shop POS system, intelligent frame inventory, and automated lab dispatch workflows, engineered specifically for the modern Philippine eye care industry.
No. SpecsFlow is a 100% web-based optical clinic software. You do not need expensive, clunky local servers taking up space in your clinic. It runs beautifully on standard browsers, MacBooks, and iPads, and integrates seamlessly with standard optical hardware like barcode scanners and thermal receipt printers.

Pricing, Licensing & Data Ownership

SpecsFlow operates on a secure, cloud-based SaaS (Software as a Service) subscription model. Instead of buying outdated static software, your subscription ensures you run on our latest architecture, complete with continuous system updates, automated daily backups, and top-tier cloud hosting for optical clinics.
Our optical software pricing is built on a transparent, multi-tiered licensing structure designed to scale with your practice. Whether you are a solo practitioner or a multi-branch optical chain, you only pay for the features you need. There are zero hidden installation fees, surprise maintenance charges, or per-transaction sales cuts.
Your clinic retains 100% absolute legal ownership of all optometric patient records, financial ledgers, and proprietary inventory data at all times. SpecsFlow acts strictly as the encrypted digital custodian. Authorized clinic administrators can easily export your complete database at any time.

DPA Compliance & Enterprise Security

Yes, our optometry EMR software is fully compliant with the Philippine Data Privacy Act of 2012 (RA 10173). Legal compliance is foundational to our architecture, featuring mandatory digital consent toggles for patient intake and Consent for Treatment, ensuring your clinic operates legally from day one.
We utilize enterprise-grade security protocols based on a zero-trust architecture. Our Global Audit Trail acts as an uneditable optical clinic sales ledger, autonomously timestamping every user login, POS checkout, and inventory adjustment to give clinic owners tamper-proof operational oversight.

Optical POS, GCash & Inventory Workflow

Yes. Our high-velocity optical POS system seamlessly integrates GCash and Maya QR codes dynamically at the counter. It also expertly manages split payments, allowing you to secure initial deposits for custom lab orders while autonomously calculating the remaining balance for the patient's pick-up day.
Broken patient frames are a major liability. Our specialized POF module acts as a digital optical waiver system, requiring staff to formally document pre-existing scratches before fitting new lenses. It automatically generates a Clinical Dispensing Protocol & Handover Ticket requiring a signature, legally protecting your practice.
Yes. Our optical frame inventory management module categorizes frames, lenses, contacts, and solutions, depleting in real-time upon checkout. If a custom lens is out of stock, the system autonomously routes an SMS or Email Purchase Order directly to your designated lab based on pre-set vendor lead times.
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